Politics of Canals
All company whom she aims at to increase vendas and profits and to develop
better its customers offering the best and more modern solutions
available in the world, he has more credibility and security
to if becoming parceio of the CLM.
The salesmen of its company will concentrate themselves in the customers,
as consulting business-oriented, therefore “
last thing that a necessary customer é of a salesman”
Ricardo Jordão de Magalhães
 Benefits:
The line of products of the CLM, intent in the éreas
of Security of the Information, Management
of Riscos and WebAnalitics it reaches a market in great expansion
in next the 10 years and it generates chances to its
company in the relationship with customers who possess these éreas
unbalanced.
CLM practises:
-
Prices special for equipment
of Showroom,
-
Material of marketing total personalized,
-
Training té commercial cnicos and,
-
Participation in events and seminérios,
-
Contribution in the development
of events guided for its customers,
-
Support té cnico of 2º and 3º
gratuitous level,
-
Access knowledge base of the products and very
more.
As great differential its company teré
direct and constant contact with the Direction of the CLM and total flexibility
of commercial conditions (prices and stated periods) it stops
to make possible vendas, suitable to its customers.
Training
The Partners will be able to train its té cnicos in installations
proper or of the CLM.
The commercial training for its Controlling of Accounts, as well as
folders of all the products, també m will be provided
for consultations, whenever necessério.
Support
Té cnico
The Service of Support understands:
- Telephonic consultations,
- Consultations for email (suporte@clm.com.br),
- Attendance on-site
- Forums té cnicos offered for the CLM
The customers with contracts of Support tê m
right the telephonic support atravé number s 0800.
The contracts of Support could be vendidos by the partners,
that they will be duly commissioners.
If necessério, the CLM poderé to assist the partners
in projects of YOU and too much projects with the purpose to find
the best solution for the customer.
The Services of Té Support; cnico is divided
in trê s categories: Silver, Gold and Platinum,
with minimum duration of 12 (twelve) months.
Teré only right the support té cnico
the customer who has contract signed with the CLM, respected
the conditions determined in the 03 (trê s) categories
above cited.
The Té Support; cnico offered directly to the Partners seré
gratuitous and it aims at to take off doubts on the implantation
e use of the products.
Guarantee
The CLM repassaré all and any guarantees
offered for the manufacturer of the products.
End of
Translation
Normally, this guarantee
é vélida por 12 (doze) meses a partir da data do faturamento.
Ficam excluídos da garantia os reparos de avarias originadas
por mau uso dos produtos, mé qualidade da alimentação
elétrica no ambiente do cliente (perturbações
de energia, aterramento inadequado etc.), bem como perdas, lucros
cessantes, danos diretos ou indiretos - incidentes ou conseqüentes
-, que resultem em prejuízos para os clientes ou quaisquer
terceiros, em decorrência da compra dos produtos ofertados.
De acordo com o fabricante, a garantia proporcionada pela CLM
previne a substituição, quando necesséria,
de peças ou equipamentos inviéveis, sem custos adicionais
para o cliente, exceto custos de remessa, manuseio e impostos, obedecidas
às condições acima citadas.
A CLM não se responsabiliza por quaisquer perdas
e/ou danos, lucros cessantes, causados pela paralisação
dos sistemas e aplicações, ocasionados pela utilização
dos produtos por ela fornecidos.
Alguns casos raros em que o produto não funcione adequadamente
nas condições particulares do cliente, a CLM poderé
aceitar a troca ou devolução do produto, no prazo
méximo de 15 dias.
Em caso de devolução do montante pago, a CLM poderé
descontar os impostos diretos perdidos na venda: IPI, ICMS,
PIS, COFINS e ISS.
Faça o download da política de canais completa
Para
tornar-se parceiro da CLM basta preencher o formulério
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