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Federal Records Management

Contacts for Federal Records Management

For general questions about records management, contact rm.communications@nara.gov.

The below table contacts for questions about records management topics.

Agency Records Management Programs

Agency personnel should contact their agency records officer first:

Contact your Federal Agency Records Officer
Agency records officer updates: ro.updates@nara.gov

Federal Records Center Program

Sending records to a Federal Records Center (FRC) or questions about records stored at an FRC: Contact your agency’s assigned Federal Records Center Account Manager

Records Scheduling and Appraisal

General questions about agency schedules: Contact your agency’s assigned NARA Appraisal Archivist
NARA's General Records Schedule (GRS): GRS_Team@nara.gov
ERA Helpdesk ERAHelp@nara.gov
For requesting or commenting on schedules posted to the Federal Register: request.schedule@nara.gov
For requesting that a legacy disposition authority be entered into ERA for an imminent transfer to NARA: legacy.schedules@nara.gov
For questions about the records control schedules posted online, including missing schedules, technical issues, revisions to 115s: lssp_team@nara.gov

Records Management Policy

Questions about records management policy related to digitization, standards, formats, and technical transfer guidance: rmstandards@nara.gov
Questions about records management policy related to bulletins, white papers, OMB directives, and other initiatives: rmpolicy@nara.gov

General Records Management

For general records management: rm.communications@nara.gov
For allegations or self-reported instances of unauthorized dispositions:

unauthorizeddisposition@nara.gov

Records Management Training

Questions about NARA’s National Records Management Training Program: rmt1@nara.gov

Permanent Records

Questions about transferring permanent records to the National Archives:
For questions about permanent records issues and accountability permanentrecords@nara.gov
Questions about the annual move process: annual.move@nara.gov

Frequently Requested Points of Contact

Questions about records in the National Archives

inquire@nara.gov or web form

Request personnel or military records

Request military service records

Request civilian personnel records

For press inquires

Contact the media desk

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