Reporting Unlawful Sales of Medical Products on the Internet
Report a website that you think is illegally selling human drugs, animal drugs, medical devices, biological products, foods, dietary supplements or cosmetics.
Report Unlawful Sales En Español
Did you experience a serious reaction or problem with the use of a product?
- If your report involves a life-threatening or otherwise serious reaction, please fill out FDA's MedWatch reporting form. (Also contact your health professional for medical advice.)
Although FDA cannot respond to every e-mail individually, the agency will evaluate every complaint received and take suitable action.
FAQs
What NOT to report on this form:
For emergencies call 9-1-1 immediately.
If your report involves a limited emergency situation (which is urgent but not life-threatening), due to an FDA-regulated product you purchased from a website:
- Call 1-866-300-4374 or 301-796-8240 immediately. (Also contact your health professional for medical advice.)
If your report involves a serious reaction or problem with an FDA-regulated product:
- Fill out FDA's MedWatch reporting form. (Also contact your health professional for medical advice.)
If you have questions, or want to talk with someone, call the FDA Consumer Complaint Coordinator who works with your state. 
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Phone numbers are listed online.
Contact FDA
Regular Mail: Use postage-paid FDA Form 3500
Mail to: MedWatch 5600 Fishers Lane
Rockville, MD 20857