You may qualify to save up to $30/mo. toward your internet service with VTel through the Affordable Connectivity Program.
NEW! ACP Bridge Plan
$0 to $30/mo.*
- Restricted to customers who qualified for an ACP plan with VTel prior to to May 2024 and continue to remain eligible for the Bridge credit as described in ACP program winddown notifications.
- Speeds up to 100 Mbps download, 100 Mbps upload.
- This is a tiered pricing plan, ranging from $0 to $30/mo. Program ends December 31, 2024.
- *Additional Terms and Conditions apply. Please contact us for details.
View Tiered Pricing Information
- June 2024 = You pay $0/mo.
- July 2024 = You pay $0/mo.
- August 2024 = You pay $5/mo.
- September 2024 = You pay $10/mo.
- October 2024 = You pay $15/mo.
- November 2024 = You pay $20/mo.
- December 2024 = You pay $30/mo.
Is My Household Eligible for the Affordable Connectivity Program Credit?
There are many ways to qualify for the ACP credit. In fact, if you already qualify for programs such as Lifeline, SNAP, Medicaid or WIC, you are already eligible. There are also many other ways to qualify, including your household income. To get a comprehensive list, click here.What is the Affordable Connectivity Program (ACP) and How Can It Help My Household?
The ACP credit is a monthly discount, used to help individuals and families connected to the internet. The ACP credit replaces the Emergency Broadband Benefit (EBB) and can cover up to $30/mo. your monthly internet subscription.
What Does the Affordable Connectivity Program Credit Cover?
The ACP credit covers up to $30/mo. of your internet services. 
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By having a discount on your monthly internet services, you can keep connected with family, friends, healthcare providers and access eLearning, dependably and affordably.
The ACP program has been discontinued by the federal government as of May 2024. This page exists as a reference only.
For comprehensive qualification requirements, we recommend visiting the ACP’s official website: https://acpbenefit.org/do-i-qualify/
Eligibility for the ACP program can be determined by a variety of methods — one could be your household income or your current enrollment in various government assistance programs, such as: Lifeline, SNAP, Medicaid, WIC, SSI, FPHA, Vetrans Pension & Survivors Benefit, Free and Reduced-Price School Lunch/Breakfast Program(s) or Pell Grant eligibility.
You might be surprised at how many Vermont families can benefit from this monthly discount. If you believe you might qualify or know someone who may, we invite you to apply online.
The ACP program has been discontinued by the federal government as of May 2024. This page exists as a reference only.
You will be eligible for your monthly ACP credit for so long as the program lasts and for as long as you continue to qualify. While the ACP anticipates this program to last many years, there may come a time when this program is discontinued or replaced. At such a time, enrolled customers will be given at least 30 days notice beforehand.
The $30/mo. ACP credit can be used to cover any broadband internet service to which you subscribe. This credit may also be used in conjunction to packaged items, such as telephone + Internet or telephone + Internet + TV — in other words: if you are subscribing to an Internet service, your credit, up to $30/mo. will be applied to offset the internet portion of your bill. This credit may also be used to cover eligible 4G LTE broadband services through VTel Wireless.
Your ACP credit can not be higher than your internet charge with VTel or VTel Wireless.
Absolutely! If you are currently enrolled in a promotional service discount at the time of enrollment in ACP, your promotional rate will continue to apply. If your promotion ends while you are on ACP and your Internet service rolls to a higher monthly rate, your monthly ACP credit will increase accordingly up to $30/month.
After you receive confirmation of your ACP eligibility, you will need to notify us. We will send you a Customer Enrollment Form that must be signed and returned to VTel before we can apply your credits. Once we receive the enrollment form back, your ACP credit will show up as quickly as your very next bill. In some cases, when your enrollment form has been received just after a billing cycle cut, your credit may not show until the second bill. In these cases, your account will be prorated back to the date of receipt to ensure you receive the maximum credit.
- Internet Only Plans – https://www.vermontel.com/internet-plans/
- GigE Solo
- GigE Gamer
- GigE 10
- NEW! VTel “All In” Fully Funded ACP Plan – $0/mo. Internet*
- Double Play Plans – https://www.vermontel.com/double-play/
- Select TV & Fiber Internet
- Premiere TV & Fiber Internet
- Internet & Phone with Unlimited Long Distance
- Internet & Plaintalk
- Triple Play Plans – https://www.vermontel.com/gige-home-triple-play/
- Basic TV, Fiber Internet, Phone
- Select TV, Fiber Internet, Phone
- Premiere TV, Fiber Internet, Phone
- Ultimate TV, Fiber Internet, Phone
*The VTel “All In” Fully Funded ACP Plan is only available to households which qualify for the Affordable Connectivity Program (ACP) credit. The “All In” plan features data speeds of up to 100 Mbps and includes equipment. The “All In” plan is for landline internet service only.
Additional internet plans may be eligible for the ACP credit, including grandfathered internet plans which are no longer available for new customers. Please contact us to review your bill to see how you can benefit from the ACP credit.
The ACP program has been discontinued by the federal government as of May 2024. This page exists as a reference only.
To file an ACP complaint, consumers may contact the FCC by calling 1-888-225-5322 or by visiting their website at https://consumercomplaints.fcc.gov/hc/en-us